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Wednesday 20 December 2006, 4:15 PM
BT: Your guardian angel this Christmas
BT has got into the festive spirit by releasing a new guide to keep people safe and happy online this Christmas.
Some of the information is pretty basic, but those of you who haven't backed up your vital data recently or still respond to unsolicited email may appreciate a reminder. Anyway, here's their 12-point checklist (watch out for the BT plug in items 7 and 9!):
1. Make sure valuable information, such as photographs, music files and videos are backed up in case the worst happens and your machine is compromised in some way. There are a range of remote back up services some of which are free, such as BT Digital Vault Basic, that use a broadband connection to transfer files and store them in a safe location
2. If you’re shopping online and don’t know the company, look for a physical address (not a Post Office box) for the company on the Web site
3. If you’re entering your credit card number or other personal information, make sure the site is secure and that the Web address begins with ‘https’, e.g. https://www.companyIambuyingfrom.com, and check to see that there is a small locked padlock at the bottom right of the screen
4. Create and use strong passwords by combining letters, numbers, and symbols, and make sure they are more than eight characters long. Don’t use obvious passwords like loved ones’ names or your favourite football team
5. Never give out personal details, such as address, telephone number or bank details to anyone online; if someone asks for details, ask why and check to see if it is a legitimate request
6. Ensure your operating system is up-to-date and has the latest patches in order to avoid any unnecessary risks. Operating systems, such as Windows for PCs and OSX for Macs, will do this automatically and ask you to confirm that you want to go ahead with the update
7. Make sure that you have a firewall and anti-virus software installed before you attempt to go online; keep all security software up-to-date. Also, use reputable anti-spyware software and regularly scan your computer for any suspicious activity. Check what your ISP offers as part of your broadband package or you can purchase security packs such as BT NetProtect
8. Set reasonable ground rules for the types of sites members of the family can surf online, and use filtering or blocking options to prevent children looking at inappropriate material. Be open about what everyone in the family is doing online, in order to make sure children feel comfortable talking about their experiences, no matter what they are. That way, if they get themselves into trouble, they will come to you
9. Know where to go for help if you have a problem setting up a new computer or you want to set up a network over the Christmas period. There are a range of IT support services available, including BT Home IT Visit and BT Home IT Advisor, that can help with queries 365 days per year – you can call on 0800 876 6542. For advice about being secure online visit www.getsafeonline.org
10. Never respond to unsolicited emails to update your account information, whether that be from your bank, online auction house or online payment company
11. If you have a wireless network, ensure that it is encrypted with at least Wired Equivalent Privacy (WEP) and use the Wi-Fi Protected Access (WPA), if possible
12. Be as cautious online as you are in the real world – if you’re suspicious about anything online or something doesn’t feel right, don’t do it
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