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Rupert Goodwins

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Mixed Signals

Any sufficiently advanced information is indistinguishable from noise

Wednesday 31 January 2007, 5:54 PM

Vista resista

Posted by Rupert Goodwins

Microsoft press events are curious beasts. You might think that a product launch is an unveiling, the revelation of something new to the world. Sometimes it is. But rarely, if ever, with Microsoft Windows.

There are plenty of good reasons for this. Microsoft has no competition here, so nothing to keep secret. Its biggest problem is its own installed base, the environment in which its products have to work - so it needs to test products in that environment as widely as possible before pronouncing them finished. Its corporate clients need to know the product roadmaps years in advance. For all of the above, most major Microsoft software is known about in some detail for a long time before launch.

This makes Windows launches an exercise in propaganda. Fair enough, and it certainly works (writes the man who flitted between four broadcast studios to talk about the V word on Tuesday). But why should journalists attend? It's not as if there's a real story there, or that you'll hear one iota of fact that you didn't know already. Nor will you get anything out of team MS

There are good reasons. Meeting other journalists at such events is a good way to catch up on that which you should know but didn't (we're a boastful lot, and can't keep a thing to ourselves), and to catch the mood. And there's always good colour - Bill Gates turning up late, in this case - which help enliven subsequent reports.

So I was disappointed not to be invited - not devastated, but the old proboscis was slightly disjointed. Be noble, I told myself bitterly, there's no reason Microsoft would care and it's not as if I'll miss anything. And if Microsoft chooses such a low-key event, there must be a message there - could it be that it would rather Vista had less than a rocket-like lift-off until it's had a chance to bed in? Should we really wait until the first service pack, or six months of other people's experience? Of course we should.

And then there's the small fact that if Microsoft had no launch event whatsoever, sales of Vista would be not one whit diminished. There won't be one user in ten who actually decided to buy Vista over anything else: company workers will get what's doled out, and home users will take what they're given at PC World.

In the light of that, a Redmond canape here or there counts for nothing.

Comments on this post

Ben Last

You're missing the hidden message, Mr G :) If you're a journalist and you're invited, it's because you're the sort of press-release-regurgitating company-line-reiterating hack that Microsoft would want to attend a Vista launch event. If you're *not* invited, it's because you're the sort of hard-nosed investigative dauntless questing newshound who would ask awkward questions ("Bill? Why is Vista $99 over there and £99 over here?") and dig up any available dirt.

Thus your lack of invitation is a compliment.

Of course, this does not apply to any of your colleagues who were invited, since we're given to understand they had to blag their way in...

Posted by Ben Last on Feb 1, 2007 8:21 AM

Matt Loney

We love a compiment Ben, but Microsoft is, let's say, a little different from other many of the other companies we talk to. They - or their PRs at least - have a reputation for embracing what they see as 'difficult' journalists. Write something off-message, and before you know it you're invited to briefings until you have them coming out of your ears.

An example I like to use is our dissection of Smart Displays accompanied by explanations of why they would never work. Sure enough, the invitations to briefings to fill the gaps in our understanding soon flooded in. And of course one year later they canned the product.

Posted by Matt Loney on Feb 1, 2007 12:24 PM

Rupert Goodwins

You saying I'm not difficult enough, Matt? That I'm under Microsoft's thumb?

Honestly. Short of trying even harder to publish that "Bill Gates Will KIll Your Firstborn, And Greedily Suck On The Entrails" piece that the lawyers are sitting on, I'm not sure what to do to prove myself.

Posted by Rupert Goodwins on Feb 1, 2007 1:52 PM

Rupert Goodwins
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