Crumbs
Rich T finds some tasty titbits you might have missed in the week's news
Tuesday 19 June 2007, 6:22 PM
Dell demands secrecy over its sales tactics
Dell has been forced into a rather amusing backtrack after a blogger released details of its sales tactics.
The blogger, who claims to be a former Dell sales manager, gave readers no fewer than 22 tips on how to get a better deal from the PC maker.
Dell wasn't amused, and its attorney wrote to the blogger to demand that the offending post was deleted.
Dell didn't expect the blogger to ignore its request. And it certainly didn't expect its request to be Dugg. Or Slashdotted.
Needless to say, Dell was formed into a rapid climbdown, and an apology for its wrongdoing.
My US colleague Declan McCullagh takes up the story.
The blogger, who claims to be a former Dell sales manager, gave readers no fewer than 22 tips on how to get a better deal from the PC maker.
Dell wasn't amused, and its attorney wrote to the blogger to demand that the offending post was deleted.
Dell didn't expect the blogger to ignore its request. And it certainly didn't expect its request to be Dugg. Or Slashdotted.
Needless to say, Dell was formed into a rapid climbdown, and an apology for its wrongdoing.
My US colleague Declan McCullagh takes up the story.
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