Total Frustration

I have been using Skype almost from the first day it was released to the public and have seen it grow and grow into and very good audio/video software product. Yes it has had it's ups and downs like any new product but with the help of people like myself and the many other helpers, moderators, and superusers we have managed to got a large proportion of their problems fixed and by the way with very little help from Skype themselves.

I am now getting to the point of total frustration because every day when I come to which ever section of the forum, I see problem after problem and very little being done about it by Skype.

As this post is being made in the video section lets talk about these problems with as much of an open mind as possible. Yes Skype have got into bed as they say with Logitech to produce HQ video and I have no problem with that as in a business sense, but it is to the detriment of today’s average man.

What average man in this day and age can go out and purchase a dual core processor PC and any one of ONLY three Logitech cameras that will provide HQ video, I would say as a guess no more that 5% of the public who use Skype with video. Therefore what are the other 95% supposed to do? well according to Skype as far as I can see you take it as it is or go somewhere else, in other word they are holding there paying customers to ransom if they want HQ video, a fantastic marketing ploy I don't think in my mind.

Lets now talk about the current video problems and I am no expert far from it, but it does not take a genius to see that the same problems are coming up day after day even in the pre public beta days and it would seem nothing, as far as Skype is concerned is being done about them. There are one or two forum helpers trying to do there very best and we thank them very much for their time a effort but very little head way is being made.

I am sure that many of you who have video problems or frequent the video forum will of noticed that Jamie Watson is no longer posting, why because Skype have taken it upon themselves to ban him because in their words[quote]Jamie has not been banned because of the content of the posts, but because he has gone many times against forum rules.

He has done numerous double/triple posting of the same thing under different forums and he has insulted other forum users. To quote Skype “broke the rules but making repeated posts on the same subject and was disrespectful to other forum members.” The full post can be found here http://forum.skype.com/index.php?s=&showtopic=102087&view=findpost&p=464553 Yet at no time has anybody posted a link to these so called action that Jamie has supposed to of done very strange don't you think. This is the Forum Policy http://www.skype.com/share/forums/policy.html that they used to make this ban on, can anybody see here where it says that you are not allowed to make multi pull posts.

When I asked the question here http://forum.skype.com/index.php?showtopic=102138 why was Jamie Watson banned considering he had done so much to help people with video problems all in his own time by the way, you will notice that not one single member of Skype Staff had the courtesy to make a reply, particularly when the questions were asked in a polite and respectful manner. Now what does that suggest to you as to the respect that Skype has for it's customers.

I will leave you now with a question to ponder on, is Skype a viable product for you as a person or your company considering all the current problems that there are, which I am sure will be discussed at another time by somebody else.