My High Tech Blog
Everyone has a Blog it appears. OK this is mine. My professional Blog. In fact I have two others on another site, and no I am not going to tell you where. Those are anon and will stay that way thank you very much. Not sure what I am going to write here. I'll just go with the flow.
Friday 28 December 2007, 11:29 PM
You do a favour, but you won't feel any better for it
A month ago I bought a video camera. The sort that needed a DV cable to connect to your computer. The sales lady wanted me to buy a DV cable. I looked at it through the sealed plastic container. Isn't that a standard firewire cable I ask, I've already got one of those. No a DV cable is different she says. Are you sure, it looks very similar I say. Quite sure, you can always bring it back.
With that reassurance I take my pile of purchases to the cash desk and hand over my credit card, wincing slightly at the price this was costing me.
I get home and find, just as I suspected that my firewire cable does work as a DV cable.
It took me a while to get round to it, but the other day I went back to the shop with still sealed DV cable in hand, complete with receipt as proof of purchase. It so happens I am greeted by the manager. I explain the situation. He is most helpful, "No problem sir, I will give you a refund"
He typed in the number of the receipt into his computer screen, and looks hard at it for a number of seconds. "Hmm" he says, "you haven't been charged for this cable". Sure enough, the DV cable was not on the receipt.
So I have given back a cable I didn't buy, but didn't realise it. I didn't loose anything, but the poor sales lady is now in trouble from the manager for not knowing the difference between a DV and a firewire cable (their isn't one) and for forgetting to charge me for the cable.
Why didn't I just follow my instincts and leave the cable on the hook. We would have all been better off.
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