Skype what a total waste of time and money.
This is a total and utter disgrace for a company who is earning millions of pounds a year and does not seem to care one cent about it's customers.
Tuesday 15 April 2008, 12:21 AM
So what has the new Skype CEO done since he joined Skype.
Well it is over a month now since Josh Silverman joiner Skype as their new CEO and what has happened since then. Well as far as I can tell looking at the posts on the Skype Forum very little, in fact every thing seems to of got worse. There is now a major problem with Skype and PayPal and here that Skype know about but all we keep hearing is via the Moderators (and I don't put any blame onto them) is we are looking into it, that was 3 weeks ago they can't be looking very hard if it has taken this long.
There is a new beta version out 3.8.0.96 that according to Skype and the changed log was supposed to fix many of the problems that were still present in 3.6.0.248, if fact it would seem from the many post about video problem with the new 3.8 Beta that very little has changed and dose not look like changing for a long time to come.
Many people are going back to older version just to get there video to work and in my mind that makes good sense but some bad logic on Skype part or are they not taking any notice on what the clients are doing IMHO I think not. It would seem that Skype getting into bed with Logitech have bitten off more than it can chew and are to frightened to admit it therefore I think for business and video calling Skype is on the decline but for normal IM and Skype to Skype chat all seem to work fine for a very large amount of people, it is when they connect up their web cameras that all the trouble starts.
Skype just forget about HQ video a nd concentrate on your customer service which is again like the payment system just not working.
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I couldn't agree with you more. The arrival of the new CEO has been the biggest "non-event" since... hmmm.... well, I guess Skype "High Quality Video". All of the talk about Skype caring so deeply about their customers, and him wanting to help make sure that they create the "greatest product in the world" has turned out to be exactly that - empty talk.
On the technical front, meanwhile, in all good conscience someone should tell all those unsuspecting Skype users who are being advised to go back to previous versions that there are a number of known, serious security problems in those versions, so by going back they are then exposing their computers to those risks.
