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The Business Web 2.0

As CEO of business-based social networking site WeCanDo.BIZ, read my take on the role Web 2.0 technologies can play helping businesses to grow.

Thursday 5 June 2008, 12:49 PM

Are search engines facing extinction?

Posted by wecando.biz

It might seem odd to suggest that search engines are dead given Google's rude health and Microsoft's recent interest in acquiring Yahoo! to increase its presence in search, but it would seem a few people I have spoken to recently are starting to wonder if search engines are as useful as they once were.

The main point of contention seems to be the value of getting 67,000,000 responses to a search query when perhaps just a few would be more useful, especially if what is shown is very much more relevant -- and by my definition, not those who have spent a fortune on SEO. Like a social network profile if searching for a person; a business directory or network for a company; or a fact-based wiki for pretty much anything else.

And that's the thing, many people now know other web services they'd go to first when searching on something specific. Search engines could easily turn into a last resort if you can't find what you need elsewhere, or actively want to waste your time to scanning through a million results.

I had a forum debate with the managing director of a business directory recently about whose site was better: his directory or my business lead and referral site. I'll spare you the tittle tattle, but his assertion was that his site was better because if you typed "accountant" it came back with 22,000 entries. I said WeCanDo.BIZ was better because it came back with a handful, but within those you could see which of those was used and endorsed by your own business contacts. Few people need 22,000 accountants, but if they did then his site would be better (how you use that information is a moot point). I believe a person would be likely to choose one business over any of the 22,000 others if came with a recommendation from someone they know and trust. Not hard to do -- you just mash up a business listing with your social graph, as we have done at WeCanDo.BIZ.

And this got me thinking. If I search for a friend or a specific person, why do I need 714,000 responses with irrelevant content or many multiple entries referring only fleetingly to the person I am trying to find? Why would I not go to Facebook or LinkedIn -- or even Spock, which attempts to consolidate a person's profile on all -- instead? These days, it stands me in better stead for getting straight to who I want without having to read everything written about them by strangers.

And then there is everything else. So I want to know what happened to car maker TVR? Type that into Google and I get 18,000,000 entries. But the most reliable version of TVRs current status possibly sits on Wikipedia, with a link to the official website if I want the marketing version of why they aren't making cars any more.

We are all used to searching on Google but has finding information on teh web moved on under Web 2.0? Is Google actually the best resource for loacting information we can easily and arguably better get elsewhere? Google has grown massively on the back of companies spending money to get listed higher with their keywords, but this is an arms race from which there is ultimately only one winner - Google. No one can be first forever unless you are prepared to pay. And, interestingly, Google's search has hardly developed recently, with most of its efforts and money now going into new ventures such as Google Earth, Google Apps and the Android mobile operating system. Perhaps Google shares the same vision for the future of search engines as I do?

Ian Hendry
WeCanDo.BIZ
http://www.wecando.biz

Comments on this post

harpless

quite simply NO, search engines aren't going anywhere, any time soon, SE's have become much more efficient compared to 10 years ago. Google for example is able to update its index every hour or so, if there's an event happening e.g. a MacWorld Keynote presentation, I don't need to know who's live blogging the event, i can just enter 'macworld 2008' and get information published a few minutes earlier.

Another problem SE's solve is complex URLs, finding information on poorly structured websites and multiple sub-directories, for example; manually, it would be a struggle to find last week's headline story on the Guardian newspaper website, but if you remember a few words from the story, you just use a search engine.

Updated by harpless on Jun 6, 2008 9:10 AM

wecando.biz

Thank you harpless, interesting points. May I add some comments?

On the example of Macworld 2008, if we pretend for a moment that SEs didn't exist, would you not just type "www.macworld2008.com" into your address bar and achieve the same thing in fewer clicks? I can see examples where a site owner may not have got the optimum URL for their site or event, but what you are then asking of the SE is pretty simple and you are likely to click on the URL that seems most relevant (i.e. closely formatted to the event/site name) rather than click the highest listed site. You could get that information from an event listing as easily.

On your point on badly structured sites and complex URLs, I would say that awareness from site owners as to the design of their sites is rapidly improving, due in no small part to a much greater interest in SEO. Ironically, to get indexed well on search engines it helps to have a well structured site optimised towards SEO, so chances are your site and its structure have improved enough to make it a bit easier to find stuff on a "direct visit". With the example you quote, I would personally be more inclined to do my search on The Guardian website than try Google and get 187,000,000 links that just happened to have the word guardian in as well as the subject, but were on other sites.

Ian Hendry
WeCanDo.BIZ
http://www.wecando.biz

Updated by wecando.biz on Jun 6, 2008 8:09 AM

Humza

This comment has been deleted at the users request

Updated by Humza on Jun 12, 2008 9:48 AM

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