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Sunday 21 September 2008, 11:38 PM
The failure of the Experts Exchange silence
Strange how some people think that silence does solve problems.
From a customer support point of view they should know that not responding to emails is only increasing the agitation of a customer and that making this agitation public (like I do here) is effectively damaging the view the "outside world" has from a company.
Q:
Will I stop blogging here when there's no response ?
A:
Nope, on the contrary, it will only intensify my blogging :-)
Q:
Why this determination?
A:
Because 6 years of effort in answering MS Access questions should at least give me the right to access the comments I posted.
Q:
Will you stop mentioning the flaws of capricorn1?
A:
Never, a person that's taking the liberty to call me names when I request him to deliver "better quality comments" and that's bullying both questioners (See: http://www.experts-exchange.com/Microsoft/Development/MS_Access/Access_Coding-Macros/Q_23723647.html)
and experts (See: http://www.experts-exchange.com/Microsoft/Development/MS_Access/Q_22905071.html)
asks to be corrected when making mistakes.
Nic;o)
(Yes, there's still no response to my "suspension reply" email)
From a customer support point of view they should know that not responding to emails is only increasing the agitation of a customer and that making this agitation public (like I do here) is effectively damaging the view the "outside world" has from a company.
Q:
Will I stop blogging here when there's no response ?
A:
Nope, on the contrary, it will only intensify my blogging :-)
Q:
Why this determination?
A:
Because 6 years of effort in answering MS Access questions should at least give me the right to access the comments I posted.
Q:
Will you stop mentioning the flaws of capricorn1?
A:
Never, a person that's taking the liberty to call me names when I request him to deliver "better quality comments" and that's bullying both questioners (See: http://www.experts-exchange.com/Microsoft/Development/MS_Access/Access_Coding-Macros/Q_23723647.html)
and experts (See: http://www.experts-exchange.com/Microsoft/Development/MS_Access/Q_22905071.html)
asks to be corrected when making mistakes.
Nic;o)
(Yes, there's still no response to my "suspension reply" email)
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