My High Tech Blog
Everyone has a Blog it appears. OK this is mine. My professional Blog. In fact I have two others on another site, and no I am not going to tell you where. Those are anon and will stay that way thank you very much. Not sure what I am going to write here. I'll just go with the flow.
Sunday 28 September 2008, 10:36 PM
An expert, my kingdom for an expert
If I was to walk into any phone shop in the high street and make the above statement, I would have sales people bowing at my feet with the sound of cash registers ringing in their ears.
Sorry, I'm showing my age now, cash registers go beep now don't they.
Ah! but not so fast, You sales people are going to have to earn your commission. I have some exacting requirements. As follows
+ Not on the O2 network. No O2 at my house.
+ Not a Windows mobile device (I've already got one of those, never again).
+ I must be able to send and receive email. Push email not necessary.
+ It must do web browsing in a satisfactory manner (be able to render the majority of web pages)
+ it must have a good diary, or be able to install a good 3rd party diary program.
+ it must link up with a mac, including syncing up with the iCal diary and address book.
+ basic office functionally, but if I can transfer files to the mac, then that is not such an essential requirement.
+ It's my own phone, not for work so I want it to do some wizzy stuff with audio and video.
+ One final requirement, if at all possible, I want to be able to call other people and talk to them, and for them to call me in return.
As a member of the ZDNet community, I have to admit to being a techie kind of guy.......OK a geek!...... So I do admit to have done some research on my own and I have a good idea of where I might be going. But I don't want to weigh down the sales people with this burden. I wish to hear their own professional advice. In case they know something I might have missed. It is after all their job.
So the other day I walk into a well known high street mobile phone retailer. A young lady comes out from behind the desks and asks if I require assistance. So I say I am in the market for a new phone (her eyes light up), then I go through my requirements. Her face start to drop. She admits to me that she is new to this business. I have no problem in this, everyone has to start somewhere, so I thank her for her honesty and then let on that I do already know one or two thing about mobile phones and I've come into the shop to look at the models in the flesh so to speak.
We then spend the next 10 minutes talking through the various models and their pros and cons. I realise I am doing most of the talking. It becomes clear to me that the phones in the store are not really what I am wanting, I say so to the young sale assistant and apologising for wasting her time. "Oh know" she says in reply. "I've learnt more from you than I did from the company training". "How can that be" I say, "we've only been talking for a few minutes". To which she replied, "Yes, but the company training was a 20 minute lecture".
I smile sweetly, wish her well in her chosen career, which I suspect will not selling mobile phones. and leave. She was not the only person to learn from our conversation.
Comments on this post
I hear that googles android will talk to Macintosh. Maybe worth a look?
What cash registers?
The sales person expierience, You will find the same in currys and PC world.
There's a reason buying on the internet is popular.
Thanks Roger, if I am able to wait long enough for Android to become more established, and by that I mean to be running on more than one phone, on a single network. Then I will give it serious consideration.


