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Skype what a total waste of time and money.

This is a total and utter disgrace for a company who is earning millions of pounds a year and does not seem to care one cent about it's customers.

Sunday 5 October 2008, 6:31 PM

Well now we know what the new Skype CEO does all day long with his head ***

Posted by a1gjv

Sorry I just cannot believe that the Skype CEO Josh Silverman did not know that all the logging of Skype traffic in China was going on and if he did not then what does he do all day long walk around with his head stuck up you know where.

No wait STOP let's reverse a bit here to the time Skype introduced Skype out and you had to pay for it, though not as drastic as the Chine's situation it can be said that it is on a par with it. We all know what happened, Skype introduced their Skypeout service where you bought $10 or €10 of credit to make calls to landline and mobile phones, once you had used all your credit you were stuffed see here. You see this is all part of the Skype mentality GRAB EVERYBODYS MONEY AND RUN and it is still going on today with the Customer Support system or rather Skype's excuse for one and it STILL has not changed today read on.

This was part of his Statement made to the Skype Journal,

It is common knowledge that censorship does exist in China and that the Chinese government has been monitoring communications in and out of the country for many years. This, in fact, is true for all forms of communication such as emails, fixed and mobile phone calls, and instant messaging between people within China and between China and other countries. TOM, like every other communications service provider operating in China, has an obligation to be compliant if they are to be able to operate in China at all.

In April 2006, Skype publicly disclosed that TOM operated a text filter that blocked certain words in chat messages, and it also said that if the message is found unsuitable for displaying, it is simply discarded and not displayed or transmitted anywhere. It was our understanding that it was not TOM's protocol to upload and store chat messages with certain keywords, and we are now inquiring with TOM to find out why the protocol changed.

We also learned yesterday about the existence of a security breach that made it possible for people to gain access to those stored messages on TOM's servers. We were very concerned to learn about both issues and after we urgently addressed this situation with TOM, they fixed the security breach. In addition, we are currently addressing the wider issue of the uploading and storage of certain messages with TOM.

The full story can be found here.

I think now we all realise WHY there is now NO action being taken by ANYBODY at Skype to help the paying and well as the non paying Skype user, because the CEO is being fed bum information or else information that Skype staff only want him to know about.

From now on I will advise everybody against using Skype apart from if you want a very good Chat/Video PC2PC program, if you want to use it for phone calls forget it because if you have problems be they billing/payment or any other DON'T expect any help from Skype Customer Service, because the CEO is to busy looking where he should not be.


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a1gjv
  • a1gjv
  • Web / Multimedia Developer, Girona
  • Member since: November 2007

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