Avaya announces speech to text

Avaya has announced a new feature to convert voicemails to text and deliver these as email. The text conversion is powered by a company called SpinVox who joined Avaya as a development partner in April this year.

I have actually been using the SpinVox service for over a year as a VIP customer. I can vouch for the reliability and accuracy of the service. More importantly the voice to text feature is a great time saver. I can read a message faster than calling my voicemail, stepping through the menus, and then listening. I can also read a message in circumstances when I can’t easily call my voicemail (perhaps while in a meeting for example). In short, I could never go back to listening to voicemails!

Best of all is anyone can use the SpinVox voice to text service irrespective of the Avaya announcement. If you signup with SpinVox you are provided with a voicemail number and simple instructions to program your mobile and/or landline to use this number as its voicemail number.

Try the SpinVox website (www.spinvox.com) for a free trial with consumer pricing starting from 20p in the UK with commercial options available by request... and no I am not on commission ;)