Twitter Tools For Listening In On Customers

Most of us company owners are now tapping into the potential of Twitter, but how many of you know that there are third-party tools for monitoring conversations related to your brand? Don’t worry, it’s a first for me too. Mashable has published an insightful article on the best of these applications, so there really is no excuse for not using Twitter as a listening post. There is a bevy of great tools out there for corporate tweeters that let you respond to customers, measure the effectiveness of Twitter campaigns, and a lot more.

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Christian Harris
Harris Marketing Communications
http://www.harrismarketing.net/